Privacy Policy

This Privacy Policy describes how My Balanced Life Planner (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website: https://mybalancedlifeplanner.com.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We refer to any information about an identifiable individual as “Personal Information.” Below is a list of what we collect and why.

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Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We refer to any information about an identifiable individual as “Personal Information.” Below is a list of what we collect and why.

Device Information

Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.Source of collection: Collected automatically using cookies, log files, web beacons, tags, or pixels.Disclosure for a business purpose: Shared with our processor Shopify.Personal Information collected: Version of web browser, IP address, time zone, cookie information, pages viewed, search terms, and interaction details.

Order Information

Purpose of collection: To fulfill orders, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen for fraud, and send information about our products/services in line with your preferences.Source of collection: Collected directly from you.Disclosure for a business purpose: Shared with our processor Shopify and other vendors (e.g., payment gateways, shipping services).Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

Purpose of collection: To provide customer support.Source of collection: Collected from you.Disclosure for a business purpose: Shared with customer support service providers.Personal Information collected: Details of your inquiries and any additional information you provide.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at

[email protected]

to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services, such as Shopify, which powers our online store. You can read more about how Shopify uses your Personal Information here: Go high level Privacy Policy

. We may also share your Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications. We utilize services like Google Analytics to help us understand how customers use the Site. You can read more about Google’s privacy practices here: Google Privacy Policy. You can opt-out of Google Analytics here: Google Analytics Opt-Out

Using Personal Information

We use your Personal Information to provide our services, including processing payments, shipping orders, and informing you about new products and offers.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access your Personal Information, request corrections, and ask for erasure. If you would like to exercise these rights, please contact us at [email protected]

Cookies

We use cookies to enhance your experience on our Site. Cookies are small files placed on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser. For more information about cookies and how to manage them, visit www.allaboutcookies.org

Changes

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

Complaints

If you wish to make a complaint, please contact us at [email protected]

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.